Redfin AI Search Assistant, Ask Redfin, Launches Nationwide
Almost two months after beta testing, Seattle-based brokerage Redfin has launched its synthetic intelligence-powered dwelling search assistant, Ask Redfin, nationwide. Homebuyers utilizing Redfin’s Apple iOS app will routinely see Ask Redfin on a house’s itemizing web page after finishing a fast replace.
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Almost two months after beta testing, Seattle-based brokerage Redfin has launched its synthetic intelligence-powered dwelling search assistant, Ask Redfin, nationwide. Homebuyers utilizing Redfin’s Apple iOS app will routinely see Ask Redfin on a house’s itemizing web page after finishing a fast replace.
Homebuyers can query Ask Redfin about itemizing particulars, zoning limitations, owners affiliation or condominium charges, upcoming open homes, one-on-one touring availability, native market circumstances and developments, close by facilities, and a bunch of different questions associated to homebuying. If the query requires a extra nuanced reply than what Ask Redfin can present, the assistant can instantly join patrons with a licensed actual property agent.
Redfin stated it has educated Ask Redfin to reject questions that violate honest housing pointers.
“In growing Ask Redfin, we created an in depth set of directions so it might reply questions in step with honest housing pointers,” the corporate stated. “We’ve been carefully monitoring Ask Redfin on this entrance, and it’s performing nicely. When requested a query that touches on a possible honest housing situation, Ask Redfin appropriately says that it will probably’t reply the query.”
The press launch stated beta testing, which coated Redfin app customers in Atlanta, Boston, Charlotte, Chicago, Dallas, Las Vegas, Philadelphia, Portland (Oregon), Phoenix, Sacramento, Tampa and Washington, D.C., was profitable.
Greater than 90 % of homebuyers who used Ask Redfin got here again to the Redfin iOS app inside every week, utilizing it virtually each day. Nearly all of homebuyers used Ask Redfin to get further itemizing particulars, such because the sq. footage, renovation historical past, facilities and potential HOA charges (59 %). Ten % of Ask Redfin customers obtained additional assist from a licensed actual property agent, and eight % went on to request a house tour.
“We embody an infinite quantity of information on each itemizing you discover on Redfin as a result of homebuyers deserve as a lot perception into a house as potential,” Redfin SVP of Product and Design Ariel Dos Santos stated of the software in a previous Inman article. “Ask Redfin makes it simple and easy for patrons to seek out the knowledge they wish to know.”
The nationwide launch of Ask Redfin comes every week earlier than Redfin’s first-quarter earnings name.
The corporate shared its Q4 and FY 2023 earnings results in February, which noticed slowing income losses and slimming web losses as the corporate centered on cost-cutting amid market headwinds. Redfin’s inventory (NASDAQ: RDFN) has been on the uptick over the previous six months, rising 0.32 % to the $6 vary.
With CoStar’s acquisition of 3D scanning firm Matterport and Zillow’s funding in Itemizing Showcase and Actual-Time Showings, analysts have a keen eye on what Redfin has up its sleeves and whether or not it’s sufficient to interrupt the corporate out of its earnings and inventory market droop.
