Delta goes pasta-only for hundreds of worldwide vacationers after ‘spoiled’ meals compelled a flight to divert

Delta Air Lines pulled some meal choices from dozens of worldwide flights on Wednesday hours after the provider mentioned stories of “spoiled” meals on an Amsterdam-bound flight compelled the aircraft to divert to New York.

Delta was solely serving pasta in the principle cabin on about 75 worldwide flights on Wednesday. It wasn’t clear if the menu adjustments would proceed on Thursday.

“Out of an abundance of warning, Delta groups have proactively adjusted our in-flight meal service on various worldwide flights on Wednesday, July 3,” a Delta spokeswoman mentioned in a press release to CNBC.

Delta apologized to clients over the report of spoiled meals in the principle cabin on the Detroit-to-Amsterdam flight.

“This isn’t the service Delta is understood for and we sincerely apologize to our clients for the inconvenience and delay of their travels,” Delta mentioned.

In an electronic mail to workers on Wednesday, Ash Dhokte, who leads onboard service at Delta, mentioned the airline is investigating what went incorrect and that “speedy corrective actions have been carried out to keep away from recurrence.” 

Do&Co., a Delta caterer, didn’t instantly reply to a request for remark.

“As our final line of protection, please look at the dish earlier than serving it and don’t serve any meals that will have a contaminant,” Dhokte wrote, noting that onboard meals security incidents are “extraordinarily uncommon.”

The incident occurred within the midst of the height summer time journey season, when Delta and its rivals are fighting over vacationers. Airways serve hundreds of meals a day to clients and such incidents are uncommon, mentioned Henry Harteveldt, a journey advisor and founding father of Environment Analysis Group.

“Delta is taking prudent motion. When you have got a meals scare you do not need anybody getting sick on a aircraft,” mentioned Harteveldt. “Going to all pasta is the most secure and smartest choice.”

The airline trade is dealing with one other problem: a attainable strike by staff at main inflight caterer Gate Gourmand. Federal mediators launched Gate Gourmand and its unions from mediation earlier this week, paving the way in which for a possible strike on the finish of July.

“Gate Gourmand caters for us at 19 home stations and we’re reviewing methods to restrict disruptions for you and our clients ought to an interruption happen,” Delta’s Dhokte mentioned within the workers word Wednesday.